Gym search and comparison
Use station, city, price, trial, coupon, language, and facility filters to narrow gym choices.
HELP CENTER
Support for finding and managing gyms in Japan
Find the right help path for gym search, saved gyms, trial bookings, owner listings, language support, and trust questions.
Trials, classes, and coupons
Review booking status, QR passes, coupon claims, waitlists, and cancellation timing from your dashboard.
Account and saved items
Saved gyms, coupons, jobs, alerts, and browsing history stay available from your account or browser.
Gym owner listings
Owners can submit updates, manage listings, reply to reviews, publish offers, and track inquiries.
Language support
FitnessGym supports Japanese, English, Korean, and Chinese pages for users comparing gyms in Japan.
Trust and safety
Pricing, owner verification, review proof, sponsored labels, and listing update paths keep decisions clear.
Fast paths
Start from the most relevant surface and keep support context connected to the action you need.
Common questions
Short answers for the questions that affect search and launch trust.
Can I keep saved gyms if I am not signed in?
Yes. Guest saved gyms remain on the current browser. Signing in lets you sync saved items to your account.
Are all languages the same content?
Core navigation is multilingual, while some pages are localized for Japan-specific needs such as foreign-card support, English-speaking staff, and day passes.
How does a gym owner fix listing information?
Use the listing update flow or business dashboard so changes can be reviewed and reflected on public pages.
Where do paid bookings and shop orders appear?
Booking, event, and shop activity is shown from dashboard and order surfaces when the related flow is active.